About OnStar Stolen Vehicle Assistance | Buick Canada
About OnStar Stolen Vehicle Assistance | Buick Canada
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Learn about how the Stolen Vehicle Assistance feature works.
OnStar® Advisors work with law enforcement to help them as they attempt to locate and recover a Member’s stolen vehicle. Once law enforcement have been notified and a report filed, OnStar can begin assisting them in recovering the vehicle. See some of the key features employed by Stolen Vehicle
The Theft Alarm Notification function can alert Members if their vehicle alarm sounds.
The Remote Ignition Block feature can be activated, at the direction of law enforcement, to stop your vehicle’s engine from starting once it has been turned off.
Once your vehicle has been confirmed stolen, OnStar Advisors will work with law enforcement as they attempt to help locate your vehicle. In the event of a pursuit, OnStar can assist police at their direction by safely slowing down the vehicle so the police can apprehend the thieves and recover your vehicle.
You must file a police report before contacting OnStar. Once a report is filed, you can call 1.888.4ONSTAR to report your vehicle as stolen and begin the process of recovery through Stolen Vehicle Assistance. You will be contacted by law enforcement or OnStar with updates on the status of the vehicle recovery.
Stolen Vehicle Assistance is available with select OnStar plans (Premium; Essentials; and Safety & Security).
You can manage your account online by signing into your GM Account, pushing the blue OnStar button in your vehicle and speaking with an Advisor, or calling 1.888.4ONSTAR (1.888.466.7827).
No. For your safety, location information is only provided to law enforcement. We will keep you updated on the progress of your vehicle’s recovery as often as possible.
No. These services do not harm your vehicle’s engine.
To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner's Manual for more information about features.
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