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Pricing and any available credits will vary based on your location.
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If you are having issues with your phone’s available
Sometimes, you may have trouble with Bluetooth because your phone’s software is out of date. So, before you do anything else, make sure you have the latest software version updated on your phone.
Delete your phone from your vehicle’s list of paired devices:
Remove the vehicle from your phone’s list of paired devices:
After removing both connections:
Check your phone’s and vehicle’s paired devices lists to ensure that the connection is active. If it is in one of these lists but is not active, simply select the phone or vehicle you’d like to connect. If you are still experiencing issues, you will need to delete and pair again by following the initial pairing instructions.
Delete the phone that is no longer in use from your vehicle’s paired devices list.
When you pair a phone with a vehicle, it involves a process of exchanging security credentials to allow your vehicle to gain access to it. An encryption key is generated and if the key is lost by either your phone or the vehicle, they may need to be paired with each other again.
Select the phone or vehicle you’d like to connect. In most vehicles, you can only have one active Bluetooth connection at a time when your vehicle is on. Check your phone’s and vehicle’s paired devices lists to see which phone is active. The system defaults to the last paired device used in your vehicle. If that device isn’t active, it goes down the list of paired devices until it finds one that is active.
To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner’s Manual for more information about features.
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